Partnering with Consumers: NOCC and Experience Measures

10 June 2:00 PM - 3:30 PM

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This forum will place a strong emphasis on the consumer perspective and the lived experience of both consumers and carers. These voices will be central to the discussion, helping to shape how services are assessed, improved, and aligned with recovery-oriented practice.

This forum will be held on Wednesday, 10th June 2026 at 2.00pm - 3.30pm AEST

You’ll explore how outcome and experience information can:

• Inform person-centred, recovery-oriented care;
• Enhance clinical assessment and engagement;
• Deepen understanding of the consumer experience; and
• Support monitoring and reporting for accreditation and service excellence.

Whether you're involved in clinical governance, consumer partnership or comprehensive care, this forum offers valuable insights into using these measures to drive meaningful change and elevate the quality of mental health services.