AMHOCN has developed resources that provide guidance on the use of NOCC measures, as well as the YES and CES experience surveys, to demonstrate evidence for actions under the National Safety and Quality Health Service (NSQHS) Standards. These resources include examples of how the measures can be applied to show evidence of processes, monitoring, reporting, and system effectiveness, along with consumer collaboration.

The document below provides detailed information, systematically working through each NSQHS Standard and its associated actions, and identifying how the NOCC measures, along with the YES and CES experience surveys, can be used as evidence to meet these actions. The examples provided are not exhaustive but are intended to encourage innovation in the use of routinely collected information to support the accreditation process.

Using the NOCC and Experience Measures to Meet the Requirements of the National Safety and Quality Health Service Standards

The videos below explain each of the NSQHS Standards and their associated actions. These can be shared with staff as part of an education program within your service to support understanding of the Standards. The videos also highlight how the NOCC measures, along with the YES and CES experience surveys, can be used as evidence to support accreditation.

NSQHS Standard 1: Clinical Governance

NSQHS Standard 2: Partnering with Consumers

NSQHS Standard 3: Preventing and Controlling Infections

NSQHS Standard 4: Medication Safety

NSQHS Standard 5: Comprehensive Care

NSQHS Standard: 6: Communicating for Safety

NSQHS Standard 7: Blood Management

NSQHS Standard 8: Recognising and Responding to Acute Deterioration

NSQHS Standards - The Role of the Assessor