Publications
Experience measures
22/10/2018 -
Development of a Mental Health Carer Experience Survey: Final Report
The Australian Mental Health Outcomes and Classification Network (AMHOCN) led a project on the development of the Mental Health Carer Experience Survey. This work was undertaken in collaboration with an expert working group and guided by the... read more
05/05/2020 -
Development of the Your Experience of Service (YES) Survey for Primary Health Networks (PHNs)
This document is the final report of the development of the Your Experience of Service Primary Health Network (YES PHN) Survey. It describes the devlopment methodology, sector consultations and testing of the survey in several PHNs.
05/05/2020 -
Development of the Your Experience of Service Community Managed Organisation (YES CMO) Survey and the Your Experience of Service Community Managed Organisation Short Form (YES CMO SF) Survey
This document describes the devleopment of both the Your Experience of Service Community Managed Organisation (YES CMO) Survey and the Your Experience of Service Community Managed Organisation Short Form Survey (YES CMO SF).
02/09/2016 -
Mental Health Carer Experience Survey
Mental Health Carer Experience Survey - sample copy
18/11/2016 -
Mental Health Carer Experience Survey: Guidance for Organisations
The Mental Health Carer Experience Survey (MH CES) is a tool that aims to measure the experiences of carers, such as family members, partners or friends, of those who access mental health services. This survey can be used by services to support... read more
29/05/2013 -
National Mental Health Consumer Experiences of Care Project: Final Report: Development and Evaluation of a Consumer Experiences of Care Survey Instrument
This report details the development of the national Consumer Experiences of Care survey instrument, now known as the Your Experience of Service Survey. This report describes the extensive consumer involvement through a process of literature... read more
02/04/2018 -
Reporting domains of the experience of service measures: YES, YES CMO, CES
A domain is a collection of items that reports on a single construct. Jurisdictions have identified that domains are a useful way of reporting the results of the experience surveys to consumers, carers and other stakeholders. For the Your... read more