The Fourth National Mental Health Plan recognised the role of carers in mental health service provision and the need for carers and families to receive information, within the bounds of privacy and confidentiality, about the treatment and care provided to the consumer. A national project was undertaken, guided by the Mental Health Information Strategy Standing Committee, to develop a tool to support mental health services to monitor and improve carer engagement as part of an evidence-informed quality improvement program. The Australian Mental Health Outcomes and Classification Network (AMHOCN) was tasked with undertaking development work on the carer experience tool, in collaboration with an Expert Advisory Panel. The tool is now available for use across the sector.
You can view a sample copy of the Mental Health Carer Experience Survey.
However, if you would like to access and use the Mental Health Carer Experience Survey, please complete the fields below. You will then be able to download the MH CES.
A resource to support the use of the MH CES has also been developed: Mental Health Carer Experience Survey: Guidance for Organisations